Xfinity flex error ent 22011

We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Aug 31, 2022 · Hello, @user_0ee45b.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved. Are you still having issues with your equipment? ENT-22011 Flex. My flex isn't working. Unplugged it waited plugged it back in and I keep getting this "That didn't go as planned. Sorry about that!The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast. Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.Aug 31, 2022 · Oh wonderful! I am so glad to hear those Xfinity Flex issues you were experiencing have been resolved. Please don't hesitate to reach back out over our Xfinity Community Forums anytime in the future with any other questions or concerns you may have, or if you are ever having any other issues with your Xfinity services. We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee.The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ... Need Help? Find Solutions, share knowledge and get answers from customers and experts. ENT-22011 Flex. My flex isn't working. Unplugged it waited plugged it back in and I keep getting this "That didn't go as planned. Sorry about that!Anyone else having issues with their Xfinity Flex streaming boxes? We have 3, Living room, moms room and office and every single one of them is… Hello, @user_d22697.This was a known issue and our engineers suggest unplugging the box from power for about 20 seconds and then plug it back in. Let us know if this does not resolve the issue.Jun 15, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting your device to try to solve the problem.Xfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying"That didn't go as planned...Sorry about that! Please try again.ENT-22011" We've tried unplugging the Flex and restarting our modem. It always goes back to this screen. Its starts off with the "Welcome. Bienvenido. BiFlex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...Xfinity Flex Xi6-A code ENT-22011 Help?? My box stopped working randomly, every app wouldn't open. I restarted it and now I keep getting that didn't go as planned please try again ENT-22011. Everything I've found online says this hasn't been fixed for over a year. Is this fixable or do I have to move to a company that cares abWe have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Jun 15, 2021 · ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Hi, there @user_73cafd Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologize for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved.Xfinity Flex Xi6-A code ENT-22011 Help?? My box stopped working randomly, every app wouldn't open. I restarted it and now I keep getting that didn't go as planned please try again ENT-22011. Everything I've found online says this hasn't been fixed for over a year. Is this fixable or do I have to move to a company that cares ab The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (879) Cancel 3rd Party Subscriptions Through Flex Box. 0. Replies. 3. Views. Either there’s an outage, software issue, or the box is malfunctioning. I have unplugged the box several times and restarted the modem. u/TheGame81677 You can still try the WPS buttons on both devices without accessing the settings option on the Flexbox. Press the one on the flexbox and then the one on the modem, when the WPS button is ...Jun 15, 2021 · ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Apr 9, 2021 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Aug 31, 2022 · Hello, @user_0ee45b.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved. Are you still having issues with your equipment? We're an Xfinity customer with Xfi Internet + X1 TV + Voice and 5 TV's. I recently replaced the set-top boxes on 4 of the TV's with Amazon Fire TV sticks and installed the Xfinity Stream beta app on those firesticks.Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.We're an Xfinity customer with Xfi Internet + X1 TV + Voice and 5 TV's. I recently replaced the set-top boxes on 4 of the TV's with Amazon Fire TV sticks and installed the Xfinity Stream beta app on those firesticks. Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Hello, @user_0ee45b.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved. Are you still having issues with your equipment?Apr 9, 2021 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Learn to troubleshoot common error codes.Same thing happened to me yesterday. I rebooted it multiple times, but nothing changed. Today I tried it, and it worked just fine.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Jun 15, 2021 · ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.ent-22011 I was watching Netflix with my partner when I wanted to watch something on Peacock and it wouldn't let me and kept giving me an OOPS message so I unplugged my flex and replugged it back in like YALLS troubleshooting thing said and now I have a message that saysXfinity Flex. Flex. Ent 22011. U. user_230beb. Visitor • 1 Message. Wednesday, August 31st, 2022 9:58 AM. Closed. Ent 22011. I keep getting this code and it won’t ...Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Hello, @user_c80899.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.New Problem Solver • 192 Messages. 1 year ago. Thank you for reaching out to community forums, @Caribgirl8!We appreciate you bringing this issue to our attention at this time.Aug 31, 2022 · My flex box is displaying an ent-22011. Ent-22011. B Jun 15, 2021 · ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Jun 15, 2021 · ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (879) Cancel 3rd Party Subscriptions Through Flex Box. 0. Replies. 3. Views.So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that worksAnyone else having issues with their Xfinity Flex streaming boxes? We have 3, Living room, moms room and office and every single one of them is throwing a black screen with ENT-22011 error code. I don't want to call Xfinity, I have the flu and just don't want to deal with bullshit. Just wondering if its a know outage.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Xfinity Flex. Flex. ... 1 Message. Wednesday, August 31st, 2022 12:35 PM. Closed. ENT-22011. Flex box not booting correctly keep getting that didn’t go as planned ...Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary Jun 15, 2021 · ‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Need Help? Find Solutions, share knowledge and get answers from customers and experts. Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary 1. Unknown devices connecting to home network. I have recently installed xfi app and to my surprise I saw a lot of devices connected to my gateway. Apart from my own tv, chrome cast device, iPhone and samsung phone there were over 20 devices connected.First, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input.Hi, there @user_73cafd Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologize for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting your device to try to solve the problem.About as good as their Xfinity Stream app, which isnt saying much . Trying to enter network settings with a brand new remote, fresh batteries and the enter/select button does not respond to select confirm on the second screen. Very easy to select cancel so its not the batteries. Getting a live person at Comcast is the most frustrating thing ever. Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary My flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look.Need Help? Find Solutions, share knowledge and get answers from customers and experts.To send a "Direct Message" message: Click "Sign In" if necessary Click the "Direct Messaging" icon at the top of the page (looks like a. CCDevinC. replied. 1 year ago. to the conversation: 0. U. Emergency Broadcast Keeps Playing for 30 minutes. Using the Xfinity stream app. Aug 31, 2022 · So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that works Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary Thank you for letting us know! 0. 0Need Help? Find Solutions, share knowledge and get answers from customers and experts.I'm using the Xfinity Stream beta app on Roku to watch the Today show in my home but on a device that doesn't have a Xfinity box. Every morning for the last month or so I haven't been able to start watching my recording until the recording is over unless I want to start wherever the recording is in Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 U guys are frauds time to expose you since u guys keep playing. Fraud how my bill just go up for 220 now to 400 month installment plan been saying in the works for like 4 months I know what you guys are doing my arp from internet been corrupted and hack.tyen you it took you guys a 1 year and half to fix outside line the interupted our service I have other info bAug 7, 2022 · Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. First, please check your internet connection, coaxial connections ensure they are "finger-tight", check that the coaxial cables are in good repair (no holes or exposed wires), and remove any unneeded splitters. If the issue still exists after troubleshooting your internet connection, please check and adjust your firewall settings to ensure Flex ...Xfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying"That didn't go as planned...Sorry about that! Please try again.ENT-22011" We've tried unplugging the Flex and restarting our modem. It always goes back to this screen. Its starts off with the "Welcome. Bienvenido. BiAug 31, 2022 · My flex box is displaying an ent-22011. Ent-22011. B Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (879) Cancel 3rd Party Subscriptions Through Flex Box. 0. Replies. 3. Views.Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Aug 31, 2022 · Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee. Tue, Jun 15, 2021 2:37 PM. Closed‎Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Learn to troubleshoot common error codes.Hello, @user_c80899.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.My flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look. | Cuptouwvgn (article) | Mwiynl.